Detect Broken Links, 404 Pages, and Failed URLs
CustomersWay detects broken links and failed destinations from real navigation, including 404 paths and non-resolving URLs.
What we detect in the Broken Links module
The module identifies internal and external link failures that interrupt user journeys and crawling continuity.
Detections are grouped to reveal recurring dead paths and their origin context.
- Links ending in 404 and non-resolving destinations.
- Broken internal navigation chains.
- Origin classification for each broken link (source URL and traffic context).
- Broken-link incidents prioritized by origin and recurrence.
How we detect broken links
Detection is based on real click and navigation events captured in production sessions.
Each failed destination is connected to origin URL, response context and recurrence trend, including campaign and indexing context when available.
- Real session tracking for navigation outcomes.
- Association between source page and failed target URL.
- Origin-aware tagging to prioritize links coming from paid campaigns or poorly indexed pages.
What data your team receives
Detected link failures are presented as actionable records with clear ownership context.
This helps SEO and engineering teams address the highest-impact failures first, especially when source origin has direct revenue or visibility impact.
- Source URL, target URL and response status.
- Detection count and recurrence timeline.
- Origin-based priority (paid campaign origin, poorly indexed source pages, and other sources).
Do you want to inspect broken links detected in your site flow?
See where users hit dead URLs, where each broken link originates and how often incidents recur.